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Transactions
Viewing & Managing Transactions
Every payment attempt — successful, pending, or failed — is recorded as a transaction. Use this section for reconciliation, resolving client complaints, and monitoring revenue.
1
Transaction list
Go to Transactions to see all payments. Filter by status (success / pending / failed), payment method, date, or search by phone number or reference.
2
Transaction detail
Click any transaction to see the full record: subscriber, plan, amount, payment method, reference number, and the router it was for.
3
Manual approvals
Transactions with status Pending (Manual) were created by an admin and require approval. Open the transaction and click Approve to activate the subscriber's plan.
Client paid but not connected? Find their transaction, confirm it shows Success, then go to their user profile and click Send Credentials to resend their login details by SMS.