Docs › Subscribers
Users & Subscribers
Managing Users
Every client who makes a payment becomes a subscriber. You can view their active plan, expiry date, data usage, connected device, and payment history from the Users section.
1
View all users
The Users list shows all subscribers with their phone number, current plan, expiry date, and status. Filter by router, status, or search by phone number.
2
User detail page
Click any user to see their full profile: plan history, all transactions, connected MAC address, IP address, and data usage. You can manually change their plan, extend their expiry, or disable their account.
3
Resend credentials
If a user has lost their login credentials, click Send Credentials on their profile page. This resends their username and password via SMS.
4
Bulk actions
On the Users list, check multiple users and use the bulk action menu to suspend, enable, or delete them all at once.
5
Active Users
The Active Users page shows only users with a currently running session on any router in real time. Use this to see who is online right now.